Privacy Policy
Last updated: October 12, 2026
This policy explains how Forge ("Forge", "I", "me"), a web design business operated by Josh Jacobson in Spruce Grove, Alberta, Canada, collects, uses and protects personal information. It applies to this website, my contact form, phone, text, email and social media messages, and my work with clients.
1. Information I collect
What you give me: your name, business name, email address, phone number, the type of project you need and any message you send, through the contact form, email, text, phone or direct messages. If you become a client, I also receive the content you provide for your website, such as logos, photos, text and domain or hosting details.
Testimonials: if you agree to share a review, I may publish your name, photo, quote and social media handle. I only do this with your permission.
Automatic information: this website does not use analytics, advertising or tracking cookies. My hosting provider may keep basic technical logs, such as IP address, browser type and pages requested, to keep the site secure and running. The site loads fonts from Google Fonts, so Google receives your IP address and browser details when the page loads.
2. How I use your information
To reply to you, prepare free design mockups and quotes, build and maintain your website, provide support and care plans, send invoices and keep business records, improve this website, and meet legal obligations. I only send marketing messages if you ask for them or where the law allows, and every one will have a way to opt out.
3. Who I share it with
I do not sell your information. I use trusted service providers to run my business, including Formspree (which receives contact form submissions and forwards them to my email), my email provider, website hosting and domain providers, and payment services when used. They may only use your information to provide their services. I may also disclose information if required by law. Testimonials are public only with your permission.
4. Storage outside Canada
Some of these providers process or store information in other countries, including the United States, where local laws may apply.
5. How long I keep it
Enquiries from people who do not become clients are kept for up to 24 months. Client records are kept for as long as I provide services, and financial records are kept for six years as required by Canadian tax rules. After that, information is deleted or anonymized.
6. Security
I use reasonable safeguards, such as password-protected accounts and limited access, to protect your information. No method of storage or transmission is completely secure, so I cannot guarantee absolute security.
7. Your choices and rights
You can ask to see the personal information I hold about you, correct it, withdraw your consent, or have it deleted, subject to legal and record-keeping requirements. Contact me using the details below and I will respond within a reasonable time.
8. Client websites
If I build a website that collects information from its visitors, you are responsible for that site's own privacy policy. I can help you add one.
9. Third-party links
This site links to other services, such as Instagram. Their own privacy policies apply once you leave this site.
10. Children
This site is for business owners and is not directed at children under 18. I do not knowingly collect information from children.
11. Changes to this policy
I may update this policy and will change the date above when I do.
12. Contact and complaints
Josh Jacobson, Forge, Spruce Grove, Alberta
Email: josh.forge.co@gmail.com
Phone: 780-919-5849
I handle personal information in line with Alberta's Personal Information Protection Act and Canada's PIPEDA, as they apply. If I cannot resolve a concern, you may contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.